Tuesday, May 14, 2019

Styles of Communication and Conflict Resolution Research Paper

Styles of intercourse and Conflict Resolution - Research Paper ExampleTo avert conflicts and optimize on their potential to deal with the problematic situations in the best possible manner in an organizational setting, it is dictatorial that both managers and team members argon aware of the various paths of communication. The fundamental requisite of avoidance of conflicts everywhere in general and workplace in particular is to boast empathy for the new(prenominal) populations perspectives. People who moot that they are neither superior nor inferior to their colleagues at the workplace are able to keep their interactions throw in of negative influences. This paper explores different styles of communication and discusses the secrets of effective communication which is the fundamental prerequisite of conflict resolution. Continuums of Communication Styles According to M. R. Hammer, there are two continuums along which the communication styles virtually conflict lie. The first continuum is about the way people excerpt their disagreements. In the indirect style, people tend to give other people clues about their opinions, and try to elaborate them with the help of metaphors or stories. This is called as the indirect style. The direct style lies at the opposite end of the very continuum. In the direct style, people overtly express their views so that the other someone exactly knows what the point of concern is. There is a lot of difference between the ashes language of the direct and the indirect speaker (Hammer, 2005). While the indirect speaker tends to make use of crafty messages, the direct speaker confronts the other person by looking into the eyes. The second continuum is the continuum of expressiveness. Certain people express their emotions very overtly. These people are known as extroverted. They have very expressive faces as easy as body language. People that lie at the opposite end of the continuum of expressiveness generally remain quiet, an d are very introverted. They are very reserved, and do not feel comfortable or like to parcel their views with others, particularly to an unfamiliar group of people. Styles of Communication There are several styles of communication (CEDA, n.d.) which include moreover are not limited to accommodation style, reciprocation style, dynamic style, and engagement style. The different styles of communication come in from different combinations of the levels of disagreement and expressiveness. They are discussed below Accommodation Style People who have the accommodation style of communication are generally introverted, and want to control their emotions. They make effort to save the relationship from macrocosm tarnished by conflicts by using metaphors and such other techniques. Discussion Style People having a discussion style of communication generally control their emotions, but do convey their disagreement to the other person in clear words and understandable manner. To add weight t o their opinions, they make use of objective facts. combat-ready Style People that have a dynamic style of communication openly express their distress, though they tend not to talk about the underlying cause of distress overtly. The argument structure in the dynamic style of communication is associative, and mediators are required to facilitate the discussion. Engagement Style People that have an engagement style of communication express their feelings freely. Passion reflects in their

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